We’re Here to Help
Our Customer Experience Team is available 24/7 throughout the FIFA U-17 World Cup Qatar 2025™ to support you in any situation.
24/7 Customer Support
Call 800 0231 and press 3 for FIFA Guest Assistance for any vehicle-related queries.
Call 800 0231 (Press 3)Emergency Assistance
In case of accidents or breakdowns, we coordinate towing, insurance and replacement vehicles. For emergencies, dial 999 first, then call us.
EV Charging Support
Use the PlugShare app to find live charging availability, locations and route planning across Qatar. Typical fast-charge time: 30–60 minutes.
Download PlugShare (opens in a new tab)Key Replacement
Lost or locked-in key? Don’t force the vehicle. Call our hotline and we’ll arrange on-site access or deliver a spare key after verification.
Request AssistanceNeed Immediate Assistance?
Our Customer Experience Team is available 24/7 to support you in any situation.
Charging Made Simple
Stay powered up with our comprehensive EV charging support across Qatar. We’ve made it easy to find and use charging stations throughout your journey.
- Download the PlugShare app (iOS/Android) and create a free account for real-time station data and user reviews.
- Average fast-charging time: 30–60 minutes.
- Use the Plan Route feature to map trips with charging stops.
Main Charging Locations
- Lusail Boulevard
- The Pearl
- Katara Cultural Village
- Mall of Qatar
- Doha Festival City
- City Center Doha